Prescriptions

With our prescription insurance through SmithRx, you have two ways to get your medications:

Your local pharmacy - When you pick up your medications at your pharmacy, show your pharmacist your Meritain ID card, which has the SmithRx information on it.
Mail order pharmacy - Save money by purchasing your standard medications through mail order. You have three options for mail order:
- Amazon Pharmacy - click here for enrollment instructions
- Walmart Pharmacy - click here for enrollment instructions
- Cost Plus Drugs - click here for enrollment instructions

Click on the links below for more information.

Meritain Health portal user guide

Click here to learn how to register, print an ID card, view your claims, and much more!
Insurance carrier contact information

Medical: Meritain 1-800-925-2272 www.meritain.com Prescription: SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription: Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Telemedicine Teladoc 1-800-835-2362 www.teladoc.com/aetna HSA & FSA HealthEquity 1-866-346-5800 www.healthequity.com
Search for a Medical provider

Click here and select Aetna Choice POS II (Open Access).
Estimate the cost of a service or procedure

Click here to learn more about the Meritain Cost Estimator Tool.
Prescription medicine information through SmithRx

Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal
How do I use Telemedicine?

When you enroll in our healthcare plan, you have access to use telemedicine by using the Teladoc app. This allows you to speak with a doctor 24/7 by phone, text, or video chat. Click here to learn more.